5 sets of highly detailed resin miniatures
If you enjoyed our models and looking for some bitz to customize your models, here is a chance:
Packages were all sent last week from a Canadian Post office, packages should be already there or coming in a few days.
Package seems has landed in AU, waiting for it to get to OTP and start shipping. We will post an update on this,.
We have been a bit slow in replying emails and processing orders, but Heresy is undergoing some major changes, at least for us. We just got a new provider for our shipping, all mail now will have tracking and customers will get notices and real time tracking. Took us a few days to implement it on the site and training, we are not done yet but almost there. We have been also looking for an actual store as our production is growing very fast, with over 500 models in the past 2.5 years, space is becoming an issue.
We have been busy, and email responses are a bit slow. Don't worry I am catching up on all of them, most have been replied.
[email protected] is the only way to get a reply. PM, emails or KS messages are not getting responses.
Australia - Still in Milan, been sitting there for almost 3 weeks and not moving :( even if I called several times, seems they are waiting for a flight. Once in AU Emma from OTP Terrain we mail them internally.
Canada - Package seems it was delivered today, waiting for Michael to email us and start shipping the models. More updates coming.
Please don't panic, I am answering tons of emails alone, and had to be out of town for 4 days, got home on Sat night. I am answering as fast as I can. We are a very small company 3 humans and 2 cats for now.
I know there is no excuse, but I am doing my best.
Again unless you email us at the email provided we will not answer, or will do it after all email are replied to. Please use the email, send only one email and wait we do reply all of you.
Got your models and liked them... we have 2 KS coming. One early Feb and one early March.
And the Citizen 3.0 KS will be launched in less than a month.
From HL Team Happy New Year to all of you.
We are replying your requests, please be patient :)
Be aware the only way to get a reply is to email me at [email protected] I do not have the time to look at the other messages sorry... and only 1 email.
All packages sent. More updates will come in the next few days. There are only a few exception and will be contacted directly.
Packages to the shipping partner has been sent, as soon as they get there we will send an update.